Head of Customer Success & Partner Operations

SupportFinity™ is looking for a Director of Partner & Customer Operations to lead the Customer Success organization and manage external vendors. This role is crucial for ensuring great customer experiences while fostering accountability.

The ideal candidate should have over 7 years of experience in Customer Success or Operations, with a strong focus on managing teams and improving processes. The position is based in New York, NY, and offers a unique opportunity to impact customer satisfaction directly.