AvidXchange is seeking a VP of Customer Success in Charlotte, NC to lead and enhance our customer success strategy. The ideal candidate will have over 12 years of experience in customer success within the fintech industry and a proven ability to manage and mentor a high-performing team. This role is pivotal in shaping customer relationships and ensuring satisfaction.
The successful candidate will develop and implement strategies that align with the company’s goals while proactively addressing customer needs through collaboration with various departments.
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This position is listed as full time and onsite.