BlueCargo is seeking a Head of Customer Operations to own and scale the customer-facing logistics function. You’ll define strategy, build an automation-first operation, and partner with founders to drive growth and enterprise satisfaction.
You’ll lead a growing team of analysts and logistics specialists, design scalable processes, set SLAs, and establish an OKR framework to measure and improve performance as we scale from a YC-backed startup into a larger platform.
#J-18808-LjbffrHead of Customer Operations – Scale & Automation in new york at Unknown Company
This position is listed as full time and onsite.