Smart Care Equipment Solutions is seeking a Director of Customer Support to lead the centralized Customer Operations organization, overseeing Customer Service, Dispatch, Workforce Management, Quality Assurance, and Customer Escalation functions. This leader will drive a world-class customer experience and operational excellence across the service lifecycle.
Reporting to the Vice President – Field Support, the role focuses on developing strategies that enhance customer satisfaction, employee
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This position is listed as full time and onsite.