Head of Customer Growth & Strategy

The Hartford is seeking a visionary Head of Customer Growth to lead the Middle & Large business strategy, translating customer, broker, and market insights into a differentiated growth approach. This role reports to the EVP & Head of Middle & Large Business and spans Sales, Underwriting, Claims, Risk Engineering, Operations, Service, and Innovation.

Responsibilities include building the One Hartford Customer Blueprint, driving customer value, loyalty, and risk prevention, and embedding