EcoShield Pest Solutions seeks a Director of Customer Experience to lead the CX strategy and call center operations, overseeing Senior Managers and Managers to deliver exceptional end-to-end service. You will own performance metrics, drive continuous improvement, and partner with Marketing, Sales and Operations to optimize the customer journey, with a data-driven, growth-focused leadership style.
This role requires 7+ years in customer service leadership and a passion for coaching teams in a
#J-18808-LjbffrHead of Customer Experience & Service Excellence in chandler at Unknown Company
This position is listed as full time and onsite.