Los Angeles, CA is seeking a Director of Customer Experience to build and lead an enterprise-wide CX function overseeing Customer Service, Sales Support, and Marketing. This is a strategic, hands-on role focused on driving retention, revenue growth, and organizational alignment without acting as a traditional call-center leadership position.
The ideal candidate will build the strategy from the ground up, implement meaningful KPIs, and leverage data, CRM, ERP, and AI initiatives to deliver
#J-18808-LjbffrHead of Customer Experience & Growth in vernon at Unknown Company
This position is listed as full time and onsite.