EcoShield Pest Solutions is seeking a Director of Customer Experience to lead a multi-layered CX organization and own service delivery across channels. You will drive performance metrics, collaborate with Workforce Management and Quality teams, and translate company goals into actionable CX strategies.
The role requires 7+ years of leadership in customer service environments, a data-driven mindset, and a strong focus on end-to-end customer journeys. Competitive benefits are offered.
#J-18808-LjbffrHead of Customer Experience & CX Strategy in chandler at Unknown Company
This position is listed as full time and onsite.