InoHealth seeks a builder-operator to own customer excellence, designing support infrastructure, onboarding, training, and governance at scale. You will own Jira routing, Intercom, CRM, knowledge bases, SLAs, and AI-assisted triage while aligning with Product, Engineering and Data Science.
You’ll shape multilingual onboarding, outsourced support, and tiered engagement for HCPs, corporate clients, and insurers, with a clear path to team leadership as the company scales.
#J-18808-LjbffrHead of Customer Excellence & Operations in Remote at Unknown Company
This position is listed as full time and onsite.