Judi Health is seeking a Director, Customer Care Operations to lead a 150-200-strong team of pharmacy technicians and customer service agents in a remote U.S. environment.
You will own performance targets, drive process improvements, and ensure scalable, high-quality service across member and client channels. You will collaborate with Policy, Quality Assurance, and Training to embed requirements into operations, while delivering executive-level reporting to guide staffing, investment, and
#J-18808-LjbffrHead of Customer Care Ops (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.