Head of Cross-Functional Ops & Analytics

Lob is transforming direct mail with a modern logistics and fulfillment engine. As Business Operations Manager, you’ll own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market, driving them from ambiguity to documented processes with named owners.

You’ll analyze data with Lob’s stack and AI tools, coordinate with teams that don’t report to you, and deliver executive updates. You’ll document outcomes and ensure a durable handoff with measurable results.