Head of Continuous Improvement & Operational Performance

Blue Cross and Blue Shield of Kansas Inc. seeks a Director of Operations Excellence & Performance in Chicago or Washington, D.C.

This leader runs four areas—Divisional Planning & Coordination, Performance Management, Continuous Improvement, and Duals & Marketplace Performance—against a common strategic agenda. You will own portfolio reporting, budget coordination, AI initiative tracking, and the CI program, partnering with Finance, Legal, Regulatory, and Plan CFOs to deliver auditable results