BSH Home Appliances Corporation - North America in Irvine, CA is seeking a strategic Head of Contact Centers to lead USA customer service operations. You will coordinate three functional areas across multiple worksites, overseeing more than 1.5 million interactions annually and driving first-class service.
The role requires a Bachelor’s degree and 10+ years in contact centers or large teams, with strong leadership, capacity planning, and change management.
#J-18808-LjbffrHead of Contact Centers, NA — CX Excellence in irvine at Unknown Company
This position is listed as full time and onsite.