Epicor is seeking a Director of Service Reliability & Operations Governance to establish clear views of service performance across our cloud environment. You will lead cross-functional collaboration with Support, Customer Success, Product, Engineering, and Cloud Operations to reduce risk and strengthen customer experience.
The role requires 11+ years in cloud operations or related fields with 6+ years in leadership, deep ITIL knowledge, and strong analytical and communication skills to drive
#J-18808-LjbffrHead of Cloud Reliability & Operations Governance in md at Unknown Company
This position is listed as full time and onsite.