Biopharma spends $40B+ annually on marketing, yet launching a simple campaign can take 18–24 months due to manual regulatory workflows.
This company is changing that, building an AI-powered commercialization platform that reduces timelines to days, not months .
- Partnering with 50+ pharma brands , including top global manufacturers
- Delivering 10x faster execution at a fraction of the cost
- Building at the cutting edge of AI (LLMs, automation, applied workflows)
- Rapid growth toward major ARR milestones with backing from top-tier investors
The Role
Own and build the operational engine behind client delivery.
You’ll work across product, commercial, creative, medical, and engineering to turn a complex, high-touch service into a scalable, high-performance system .
What You’ll Do
- Build and scale a client operations playbook across enterprise pharma accounts
- Standardize workflows across creative, medical, and commercial teams
- Own delivery execution and eliminate bottlenecks
- Drive a tight product + ops feedback loop using data
- Optimize for speed, quality, and margin
Who You Are
- 7–12 yrs in pharma marketing / agency ops or product
- Experience building operational systems at scale
- Managed teams and/or $1M+ pharma accounts
- Deep understanding of MLR + creative workflows
- Highly quantitative, detail-oriented, execution-driven
- Thrives in fast-paced, build-from-scratch environments
Head of Client Operations in new york at Unknown Company
This position is listed as full time and onsite.