Head of Client Operations & Onboarding

USI Insurance Services is seeking a seasoned leader to manage the operational activities of client service functions, including onboarding and retention for new and existing clients. You will oversee an Employee Account Management team, train staff, and drive best practices for service platforms while ensuring messaging aligns with USI's value proposition.

In this role, you will advise key accounts, manage staffing and budgets, and coordinate with practice leaders on value propositions.