Brex is seeking an experienced AI operator and leader for its Customer Experience team in a hybrid Seattle-based role. You will own the strategy and execution of AI-powered CX, lead a team, and partner across Engineering, Data, and Product Ops to scale automation.
This role requires 4+ years in CX/AI operations, 1+ year managing 4+ ICs, and a strong track record shipping AI initiatives in a fast-paced fintech environment.
#J-18808-LjbffrHead of AI-Powered CX Strategy in wa at Unknown Company
This position is listed as full time and hybrid.