A leading company in customer service transformation is seeking a Director of Customer Service & AI Transformation. This hybrid role involves leading a team, designing an AI-driven strategy to enhance customer interactions, and developing a culture of excellence. Ideal candidates will have over 10 years of relevant experience, including management in e-commerce environments. Competitive salary of up to $160K/annum with various benefits is offered.
#J-18808-Ljbffr
#J-18808-Ljbffr
Head of AI-Driven CX & Service Transformation in california at Unknown Company
This position is listed as full time and hybrid.