HCM Implementation Consultant (SaaS) / Business Consultant – HCM
Office Based | Hyderabad | North American Shift (EST)
Role Overview
The Business Consultant is responsible for delivery of consulting services to customers and for defining, improving, and driving best practices across the practice within customer base. The Business Consultant may also work in Pre‑Sales engagements during the presentation and/or scoping phases.
In This Role
- Conduct business requirement analysis and gap analysis.
- Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
- Identify and recommend solutions to meet customer business requirements.
- Facilitate business process and configuration workshops.
- Define optimum project delivery strategy and plan in collaboration with Project Manager(s).
- Provide functional and business leadership to the customer and the cross‑functional team.
- Work with internal groups to define, deliver, and assist with post‑implementation issues.
- Lead delivery of Configuration Workshop and Administration Training.
- Provide consulting on functionality of Cornerstone application and industry best practices.
- Act as a subject‑matter expert in relevant areas and ensure best practices.
- Oversee and guide implementation projects.
- Meet utilization requirements and other KPIs related to individual and practice performance.
- Up to 50% travel required.
Qualifications
- Bachelor’s degree in Computer Science, Engineering or a related technical field.
- 3‑5 years consulting experience in the HCM space.
- More than 3 years consulting experience in medium/large scale projects.
- Excellent written communication skills.
Presentation & Facilitation
- Project confidence to help customers make right decisions, utilizing Cornerstone and industry best practices.
- Lead a group discussion.
- Engage prospective customers during scope discovery.
- Drive discussion towards controlling project scope and schedules.
Team Collaboration
- Contribute to overall team success in delivery and pre‑sales scenarios.
Customer Satisfaction & Initiative
- Continuously improve and receive positive feedback from customers and internal stakeholders.
- Manage tasks with minimal supervision.
- Lead and successfully complete projects with complex customer requirements.
Skills
- Deep subject‑matter expertise in relevant practice area (e.g. Learning Management, Talent Management, etc.).
- Strong interpersonal skills.
- Strong customer‑facing presentation and facilitation skills.
- High level of organizational skills and ability to coordinate the work of others.
- Fluency in English and at least one major European language.
- Experience with HR processes and talent management practices.