Business Analyst – EnergyThe Companies Information Technology (IT) organization is a corporate staff function responsible for Information Technology across the global organization. IT is committed to delivering against the Company’s digital agenda by enabling strategic outcomes. Within the organization, there are multiple teams who work together to achieve business value – Business Partners, Infrastructure and Operations, Core Capabilities, Digital Capabilities, Enterprise Architecture and Cybersecurity.The Business Analyst (BA) is part of the Business Partner organization and works with the business unit and IT to deliver value through new technology introductions. Working with IT project teams and business clients, the Business Analyst collects, clarifies, and translates business requirements into documentation and conceptual design for applications and solutions. The Business Analyst is an active thought partner and application visionary who shapes technology demand among the business community.The Business Analyst reports to the appropriate IT Business Solutions Manager and works closely with members of IT and the business unit at all levels.
The role has responsibility to evaluate computing technologies in use for current or potential applications and will engage with external consultants, other companies, and contractors as needed for business objectives. The Business Analyst has a portfolio of projects, but within that portfolio has flexibility on working style, habits, and personal work details.The role will involve working with the Company at a global level and across multiple time zones with a wide variety of key relationships and partners in North America, Europe, and Asia.Specific ExperienceThis BA role requires specific experience with Supply Chain and Operations solutions and must have demonstrated expertise in processes to define customer and consumer focused capabilities.
Experience required:Operations and Manufacturing software in a discrete production environment with complex BOMsSupply Chain software, such as Kinaxis, Blue Yonder, Anaplan, etcKnowledge of ERP systems (SAP ERP is desired but not required)Job ResponsibilitiesWork with business partners to elicit, analyze, and document business requirements; understand the customer journey and define both traditional User Requirements and User StoriesFacilitate regular requirement gathering and design sessions with the user community and communicate expectations to the IT development teamNegotiate business solutions that satisfy requirements and deliver business value while ensuring consistency with architectural guidelines and security standardsWork with multiple stakeholders to assess the impact of proposed solutions, facilitate deployments and minimize disruption to servicesLiaise with IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutionsPromote architectural consistency and usability standardsDefine, draft, and execute test cases; facilitate user acceptance test plansLead the pre-execute phases of projectOther duties as may be assigned from time to timeSkills & CapabilitiesProblem Solving & AnalysisTroubleshoot problems that may arise in work productsRead, analyze, and interpret documents and technical proceduresAnalyze business operations and organize system components into a logical solution for the userDecision MakingCreate compelling business cases with accurate cost and effort estimationsLead/coordinate vendor selections (as needed) to formulate a project planUnderstand business functionality and translate it into business value and application requirementsBusiness & Technical AcumenMaintain global perspective to look for synergies between like business groupsUnderstand business complexity and project interdependenciesUnderstand business process modeling techniquesUnderstand basic system engineering, object-oriented design, information risk and security guidelines, and architecture standardsUnderstand various software development lifecycles (e.g. Agile, Waterfall, etc.)Working experience within Scrum Teams and on Agile SprintsExpertise in both Waterfall and Agile environmentsCommunication/InfluenceDemonstrate strong written and verbal communication skills to effectively convey information, express opinions, and motivate others to act; tailor communications to the needs of the audienceNavigate the organization to influence and inspire colleagues at all levelsCreate an environment where open and direct communication is encouraged and rewardedDemonstrate active listening skills -- understand what people say and detect what they might be hesitant to say; ask the right questions to surface essential requirementsDraft persuasive business case contentEnsure proper communication between the business unit and the IT organizationAdaptabilityChallenge business partners and functional team members on best business practices, understanding when it is appropriate to be a change advocate and when to compromise.Collaboration/TeamworkProactively build relationships between associates within business units and associates within IT, at all levelsInspire trust and ethical behavior by creating an atmosphere of integrity with fair and respectful behavior.Exhibit a positive attitude that filters to project team members, functional teams, and business unit associates.Education and Experience:3-5 years’ experience in one or more of the following areas: Applications Development, Enterprise Architecture, Project Management, Business Analysis, Product Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support. Expertise in Supply Chain as well as Customer Experience Management is key. Strong knowledge of supply chain best practices. Training in Six-Sigma or other process improvement methodologies is a plus.A bachelor's degree is required.This position requires 15-20% travel for up to two weeks at a time since business units have multiple locations globally.