Hardware Systems Engineer - Lab Environment

AMD Development Lab Support RoleAt AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture.

We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.We are seeking a hands-on and detail-oriented professional to support and maintain our development lab environment.

This role is responsible for ensuring that lab systems, hardware, and infrastructure are fully operational, organized, and accessible to support engineering and development teams. The ideal candidate will provide day-to-day technical support, troubleshoot hardware and system issues, and coordinate closely with IT and engineering teams to resolve problems efficiently.In this role, you will manage lab setup and organization, maintain accurate inventory and asset tracking, and support the full lifecycle of lab systems—from configuration and deployment to refresh and decommissioning. You will play a key role in enabling developer productivity by maintaining reliable lab operations, supporting remote access needs, and ensuring systems are properly configured, updated, and compliant with internal standards.This is an excellent opportunity for someone who enjoys working hands-on with hardware, solving technical problems, and contributing to a well-organized, high-functioning lab environment.Key responsibilities:Provide first line troubleshooting for modern PCs, Windows systems, GPUs, drivers, peripherals, and common lab setup issuesSupport remote developers by performing configuration changes in the lab, such as swapping hardware, updating BIOS settings, re imaging systems, and validating connectivityTriage issues, document symptoms and steps taken, and escalate effectively to IT, vendors, or engineering owners when neededSet up, organize, and maintain the debug labs including physical layout planning, labeling, and standards for cleanliness and safetyEstablish and document lab operating procedures, including check in check out, access rules, escalation paths, and how to request supportSupport office relocation activities for lab spaces, including planning, packing, moving coordination, and bringing systems back online quicklyCreate and maintain an inventory system for lab assets such as desktops, servers, GPUs, capture cards, peripherals, test equipment, and cablesTrack ownership, location, status, RMA, and lifecycle stage of each assetRun periodic audits and reconcile gaps, missing items, and end of life equipmentCompare current lab systems against the latest relevant test and development platforms and recommend refresh plans based on developer needs, cost effectiveness and market trendsWork with IT to ensure lab systems meet security and compliance requirements and are correctly imaged, patched, and enrolled where requiredCoordinate network, storage, access control, and remote access solutions so developers can use lab resources reliablyPreferred qualifications:Hands-on experience working with computer hardware or technical lab environmentsExperience with assembling PC systems and open-bench hardware platforms including OS imaging, networking basics, BIOS flashing and hardware troubleshootingExperience maintaining large system farms and using remote access solutionsExperience managing file servers or storage systemsExperience using hardware inventory or asset management toolsBasic Linux system administration experience (bash, ssh, command line tools)SQL/Database knowledge is a plusScripting and Python knowledgeAcademic credentials:Bachelor's degree in Computer Engineering, Network Engineering or Information SystemsLocation: Secaucus, NJThis role is not eligible for visa sponsorship.