Senior Field EngineerCruise is looking for a Senior Field Engineer for the Commercial Operations team to help us scale our autonomous fleet and support commercialization. This is not a typical Engineering role! It sits at the intersection of hardware, software, and AV technology, acting as a liaison between engineering and operations to ensure the successful operations of our fleet.
If you want to play a critical role in an autonomous future, let's chat!What you'll be doing:Investigate and resolve a wide variety of hardware, software, operational, and system-level issues, both vehicle-specific and fleet-wideConduct root cause analyses across sophisticated issues affecting hardware, software, integration, and the vehicle systemDevelop processes and training for Vehicle Technicians to tackle lower-level troubleshooting and repairsOperationalize continuous improvement strategies into the design, operation, and maintenance of the autonomous vehicle based on field findingsBalance operational needs with engineering requirements to maintain impeccable safety record and high uptimeWork cross-functionally to develop tools for tracking, reporting, and diagnosing issues; automate where possibleWhat you must have:BS or MS degree in Electrical, Automotive, Industrial, Robotics, Semiconductors, Telecommunications or similar Engineering field4 years of work experience on a system level across firmware on electromechanical modules and compute systemsExperienced in interfaces between the vehicle platform, actuators, vehicle software, and communication networkCapability to adapt, operate, and act decisively in an ambiguous environmentAbility to articulate technical issues and solutions to all levels of the business, within and beyond the engineering communitiesPassionate about self-driving technology and its potential impact on the worldBonus points!Experience working with 24x7 operation of a fleetAutomotive and/or AV industry experience with sensors, compute, electrical, CAN, and base vehicle systemsProgramming skills for purposes of automated testing and data processing (e.g., scripting, SQL)