Seasonal HousekeepersThe Sonnenalp is accepting applications for Seasonal Housekeepers under the H-2B Temporary Non-Agricultural Worker Program. Qualified U.S. workers are encouraged to apply.Wage: $20.00/hourPrimary Purpose of Position:The Room Attendant-Entry Level is a position in the Housekeeping Department that reports to a Housekeeping Supervisor.
The primary role of the Room Attendant-Entry Level is to learn the procedures, policies and standards required for this role at the Sonnenalp Hotel in order to develop proficiency.Essential Duties and Responsibilities:The Room Attendant-Entry Level duties in the hotel include:Welcome and acknowledge all guests according to company standards; thank guests showing genuine appreciationEnsure personal appearance is professional and uniform is clean and pressed at all timesRespond promptly to requests from guests, supervisors and other departments.Organize and restock cart at the beginning and end of the shift.Deliver any requested housekeeping items to guest rooms.Organize work schedule to complete daily assignment of a minimum of 8 Guest rooms ensuring adherence to high quality inspection standards of at least 85%Remove trash, dirty linen and room service itemsMake beds, clean bathrooms, replace dirty linens with clean onesDust, polish and remove marks from walls and furnishingsCheck that all appliances are present in the room and in working orderStraighten desk items, furniture and appliances according to prescribed layoutVacuum carpets and perform floor care duties in guest rooms as well as corridorsClean corridors, lobbies, stairways, elevators and lounges as well as guest rooms when askedFollow all company, safety and security policies and procedures; complete safety training and certifications; properly store flammable materialsReport any damage of hotel property, maintenance issues or safety hazardsMaintain confidentiality of proprietary information and security of guest roomsSupport team members to reach shared goals.Speak with others using clear, respectful and professional languagePerform other reasonable job duties as requested by Supervisors.Education/Experience:High school diploma preferredLess than 1 year of Housekeeping experienceBasic English language skills preferred- i.e. ability to understand and respond to Guest needs and follow directionsExperience operating cleaning equipment preferredA passion for providing customer serviceSpecial Skills/Equipment:Ability to follow hotel policies and proceduresAttention to detail and thoroughnessCommunication Skills - i.e. listen & respond clearlyProfessionalismCustomer & Quality focusReliability/ DependabilityAdaptability/ FlexibilityTime ManagementTeam CooperationIntegrity / HonestyAbility to complete assigned work under supervisionEssential Physical Requirements:Must be able to stand for duration of shiftAbility to lift, push, pull and carry a minimum weight of approximately 25 lbs and have the ability to carry up to 50 lbsAbility to kneel, bend, crawlAbility to work in confined spacesAbility to tolerate exposure to dust and cleaning chemicalsEmployee conduct:It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.Benefits:Medical, Dental, Vision InsuranceResort DiscountsHoliday Pay, Paid Time Off and Sick Pay401(k) Retirement Plan & Roth 401(k)Voluntary Life InsuranceShort Term & Long Term DisabilityEmployee Assistance ProgramParking Credit or Discounted Bus Passes