Guest Services Part-Time

The Town of Snowmass Village is looking to hire a Guest Services Representative to join our Tourism team!

The Guest Services winter season is November 27th 2025 - April 12, 2026

We have the following shifts available: Wednesdays 8:00AM-4:30PM Thursdays 1:30PM-4:30PM Fridays 1:30PM-4:30PM Saturdays 1:30PM-4:30PM

This is an in-person part-time seasonal position, offering part-time benefits

We are looking for an enthusiastic Guest Services Representative that will greet and assist guests and locals by providing accurate information about the Snowmass and Aspen area and answer any other inquiries. The Guest Services Representative will provide information work and work at both Town Park Station and in the mall. The Guest Services Representative would work

Some of the duties are listed below:

• Greet guests entering the building, respond to guest inquiries effectively and accurately, maintain appropriate amount of area brochures, answer phone, respond to emails, and track guest inquiries
• Obtain Snowmass area information from different sources when necessary. Obtain Snowmass stakeholder information when requested
• Provide a high level of customer service at all times; establish and maintain cooperative working relationships with all co-workers, clients, professional contacts and community members; communicate clearly
• Maintain a professional demeanor and displays behavior that is courteous, polite, responsive and respectful to all other
• Assist the general public by answering questions while providing related materials and brochures relative to the Town of Snowmass Village and the surrounding area

The ideal candidate has the following qualifications/skills:

• Familiar with the Snowmass and Aspen area
• Ability to work independently and accurately with frequent interruptions
• Proficient with Outlook and Microsoft Office Suit

Our amazing perks and benefits:

Accrue 1 hour of sick leave for every 30 hours worked

Recreation benefit for eligible employees on the amount of $1700 – you can use this benefit to purchase your ski pass!

Employee Assistance Program: 8 sessions per topic with a therapist or coach, for you or a family member

• Membership discount at the Snowmass Recreation Center

Free RFTA Bus passes to commute to and from work and free employee commuter shuttle

About us

The Town of Snowmass Village has grown over 50 years into a year-round family resort and vibrant community, with a mountain whose possibilities continue to be explored. With construction continuing the final phases of the Snowmass Base Village – the largest ski resort development underway in North America – we look forward to what the next 50 years will bring.

We are proud of our life x work balance culture, and we see our Town and workplace as fun, community focused, family-friendly, thriving, charming, resilient, safe, emotionally connected, nimble, adaptable, balanced, and unique.

Watch these videos to learn more about us and why we want you to come work where you play:

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Town of Snowmass Village, Colorado’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.