Guest Services & Sales Support

GUEST SERVICES POSITION | SALES SUPPORT

Sarasota’s Premier Hair Salon & Spa

Are you passionate about the beauty industry? Join our luxury, high-energy Salon & Spa as a member of our Guest Services Team!

We are seeking an individual who thrives in a fast-paced environment, enjoys connecting with people, and has a natural ability to create exceptional guest experiences from beginning to end. Someone who can confidently balance guest relations, sales support, and daily salon operations.

Duties & Responsibilities

• Welcome guests with professionalism and a genuine customer-first approach, creating an exceptional first and last impression.
• Provide knowledgeable assistance with salon services, policies and scheduling.
• Confidently present service offerings and identify opportunities to enhance the guest experience through additional services and retail recommendations.
• Maintain an organized and welcoming guest services area.
• Communicate proactively with service providers, management, and team members to ensure a seamless flow of daily operations.
• Think proactively and problem-solve effectively in a fast-paced environment.
• Handle guest concerns with empathy and professionalism.
• Follow established salon standards and procedures while consistently looking for ways to improve the guest experience and team efficiency.

What We're Looking For

• A passion for the beauty industry and luxury guest experiences.
• A confident, outgoing personality with excellent communication and interpersonal skills.
• Strong multitasking, organizational, and problem-solving abilities.
• A sales-minded approach with the ability to naturally recommend services and products.
• A proactive, forward-thinking attitude and willingness to take initiative.
• Professionalism, reliability, and exceptional attention to detail.

What We Offer

• Competitive hourly compensation.
• Bonus and sales incentive opportunities.
• 401K.
• Flexible scheduling.
• Beauty industry perks and benefits.

Join Our Amazing Team!

If you love connecting with people, have a passion for beauty, and are ready to take on a role where you can make a meaningful impact-we would love to meet you!