Unknown Company

Guest Services Ambassador

florence, ky • Posted Today
Onsite Full Time Customer Service

Description

Position Summary

Hop Shops is looking for an energetic, guest-focused Guest Services Ambassador to support our self-checkout experience. This is more than a traditional cashier role. Technology processes the transaction. The Ambassador creates the experience.

Location - Florence, KY

Pay - $15.50

Schedule - Multiple Shifts

Start date - As soon as possible

Responsibilities:

  • Welcome and confidently guide guests through the self-checkout experience.
  • Provide friendly, memorable guest service.
  • Assist guests with transactions and Ribbiting Rewards.
  • Monitor self-checkout transactions for accuracy and proactively assist when needed.
  • Resolve common guest and Power Counter issues using established procedures.
  • Maintain a clean, organized, and guest-ready checkout area.
  • Support overall store operations as needed.

Requirements

  • Friendly, outgoing, and guest-focused.
  • Strong communication and customer service skills.
  • Comfortable working with self-checkout technology.
  • Dependable, professional, and able to work in a fast-paced environment.
  • Ability to work effectively as part of a team.
  • Must successfully complete Hop Shops GSA training and certification.
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Guest Services Ambassador in florence at Unknown Company

This position is listed as full time and onsite.

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