Guest Service Agent

Guest Service AgentThe Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.No travel required.QualificationsBehaviors:Required:Team Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellDedicated: Devoted to a task or purpose with loyalty or integrityPreferred:Enthusiastic: Shows intense and eager enjoyment and interestMotivations:Required:Self-Starter: Inspired to perform without outside helpFlexibility: Inspired to perform well when granted the ability to set your own schedule and goalsAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationPreferred:Goal Completion: Inspired to perform well by the completion of tasksEntrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the businessEducation:Preferred: High School or better.Required:1 year: Prior hotel experience