Guest Service Agent

Guest Service Agent/Front Desk AgentLivermore Residence Inn by MarriottPart TimeDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!What We Offer:Career advancement opportunitiesEmployee discountsCompetitive payDaily PayFlexible work scheduleComprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Based on Employment statusPaid vacationSummaryAccommodates guests of the hotel by performing the following dutiesQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Job FunctionsGreets, registers, and assigns rooms to guestsHandles confidential information, including guest records, with a high degree of integrityPromptly and effectively deals with guest requests and complaintsAnswers and routes calls as appropriate; takes guest messages with accuracyResponsible for cash drawer contents and transactions during shiftMaintains accurate records including cash flows, registration card, reservation cards, and property walksAssists with sales and marketing efforts as directed by the General ManagerOffers and properly handles requests for wake-up callsRecords pertinent guest information in the pass-on logReplenishes continental breakfast as needed and keeps area cleanEnsures common area/lobby is cleanPerforms laundry functions as directedAll other duties as assignedWhat We Are Looking For:0 – 1+ year of customer service experiencePassionate about hospitality and creating an exceptional guest experience.Ability to handle confidential information, including guest records, with a high degree of integrity.Ability to answer and route calls as appropriate; takes guest messages with accuracy.All other duties as assigned.High School degree or better