Unknown Company

Guest Experience Strategy Lead

lake buena vista, fl • Posted 2 days ago
Onsite Full Time Customer Service

The Walt Disney Company in Orlando, FL seeks a Manager, Customer Experience Strategy to lead two Senior Customer Experience Analysts and shape the CX insights roadmap. You will partner with senior leaders to develop data-driven business cases, translate insights into prioritized actions, and ensure recommendations influence cross-functional strategies across Marketing, Technology, Operations, and Finance.

This leadership role requires framing ambiguous problems, mentoring talent, and presenting

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Guest Experience Strategy Lead in lake buena vista at Unknown Company

This position is listed as full time and onsite.

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