Guest Experience & Operations Leader (Assistant GM)

WaTiki Indoor Waterpark Resort in Rapid City, SD is seeking an Assistant General Manager (AGM) to lead daily operations, develop high‑performing teams, and drive financial results. The AGM will be highly visible on the floor, ensure exceptional guest experiences, and partner with maintenance to sustain safety and efficiency.

The role emphasizes labor management, inventory controls, and revenue growth across admissions, retail, and events, with a focus on safety and guest satisfaction.