Driving customer expansion and optimization, the full-time remote Growth Solutions Architect will manage post-go-live clients, ensuring they receive dedicated technical advisory services and support for Managed Services packages and system enhancements. Key Responsibilities Serve as the primary Solutions Architect for assigned customers, focusing on expansion, optimization, and ERP/EPM roadmap execution Lead customer roadmap discussions to identify opportunities for enhancements, new modules, and integrations Drive account growth through upselling Managed Services and performing Annual Business Reviews to generate new opportunities Required Qualifications Proven experience as a Solution Architect or Senior Consultant within NetSuite or similar ERP ecosystems Strong technical and functional understanding of NetSuite modules (ERP, SuiteBilling, Inventory, EPM, etc.) Experience in account management or post-go-live customer ownership Ability to manage multiple accounts and sustain long-term client relationships Strong collaboration skills with sales, alliances, and delivery teams