Supporting Travel Advisors through phone calls, chats, and case management, the full-time Group Service Specialist will manage group reservations, respond to inquiries, process modifications, and ensure seamless service delivery in a remote or hybrid work environment. Key responsibilities Respond to questions and requests from Travel Advisors regarding group reservations Manage inventory additions and releases, and process modifications for group bookings Collaborate with Travel Advisors, suppliers, and internal teams to support finalization activities Required qualifications 2+ years of customer service experience High School Diploma or equivalent Strong technical proficiency in relevant systems Solid understanding of group travel operations and processes Previous travel industry experience preferred
Group Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.