Coinbase, Inc. in the United States is seeking a Group Product Manager to lead the Customer Engagement & Experience (CEE) product team within the EE organization, defining and building Coinbase's retail customer support experiences.
You will own the full support ecosystem serving over 100 million customers worldwide, from AI-powered self-service and automation to the Concierge program for our highest-value customers, with a goal to automate more than 90% of customer contacts.
#J-18808-LjbffrGroup Product Manager: AI-Powered Customer Engagement in northern at Unknown Company
This position is listed as full time and onsite.