Greenway Ford - Service Director

Job Details

Job Location: Greenway Ford - Orlando, FL 32817

Greenway Ford, a leading automotive dealership and service center, is actively seeking a Service Director to join our dynamic team. We are in search of an accomplished professional with extensive experience in automotive service, a deep understanding of industry trends and technology, and a commitment to progressive leadership. The ideal candidate will possess strong leadership skills, excel in process implementation, and have a passion for developing people.

Key Responsibilities

• Leadership Excellence: Lead, inspire, and motivate the service team to consistently achieve exceptional results and uphold Greenway Ford's standards of excellence.
• Guest Satisfaction: Enhance the service experience for customers by overseeing and improving service processes, maintaining high levels of guest satisfaction, and ensuring a customer-centric approach.
• Cultural Contribution: Foster a winning culture within the service department by promoting teamwork, positive energy, and a winning attitude among team members.
• Team Development: Play a key role in the development of team members through effective coaching, training, and performance management.
• Employee Retention Strategies: Implement strategies to enhance employee retention and satisfaction within the service department, creating a positive work environment.
• Process Optimization: Develop and implement efficient processes that enhance service operations, driving efficiency and positive results.
• Results-Driven Approach: Set and achieve performance targets and goals to drive positive outcomes in the service department.

Desired Qualifications

• Extensive automotive service experience.
• Knowledge of Ford, Mobile Service, CDK, Status+ is a plus.
• Embrace of technology and progressive approaches in the automotive service industry.

Benefits

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance options.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Employee discounts on products and services.

Greenway Ford is an equal opportunity employer and values diversity in the workplace.