Graduate Student Assistant - Salesforce & Data Operations

Graduate Student Support For Salesforce Database ManagementThe National Academy of Inventors seeks an organized, analytical, and detail-oriented graduate student to support Salesforce database management, data quality, and operational reporting. This position will strengthen NAI's ability to manage institutional relationships, track member engagement, and maintain accurate information across its national network of inventors, universities, corporate partners, and innovation leaders.Hours: up to 20 per weekHourly Rate: MS-$22 / PHD-$30Location: Hybrid or RemoteEligibility: Currently enrolled in a graduate program in information systems, business analytics, data science, business administration, or a related field.ResponsibilitiesEnter, update, and maintain institutional and individual contact records in Salesforce.Review and clean existing records to identify duplicates, outdated information, and missing data.Organize and categorize contacts by institution, membership status, professional role, geographic region, and program participation.Support institutional membership tracking, renewals, and outreach activities.Import, validate, and reconcile data from events, workshops, applications, and program registrations.Develop and maintain Salesforce reports, dashboards, and tracking tools.Support data collection and reporting for NAI programs, including initiatives associated with the USPTO Joint Project Agreement.Maintain data-entry procedures, documentation, and quality-control processes.Identify opportunities to improve database workflows, reporting efficiency, and data organization.Coordinate with NAI departments to ensure information is accurate, consistent, and accessible to authorized staffQualificationsCurrently enrolled in a graduate program in information systems, business analytics, data science, business administration, or a related field.Experience with Salesforce or another customer relationship management (CRM) system preferred.Strong Microsoft Excel or Google Sheets skills.Familiarity with data cleaning, reporting, and database management.Strong organizational skills and attention to detail.Ability to manage confidential information responsibly.Interest in nonprofit operations, higher education, innovation, or research administration is beneficial.