Global Vendor Strategy & Operations Director

Affirm is seeking a senior leader to direct its global vendor strategy and operations. You will oversee BPO and vendor programs, driving customer experience, compliance, cost-to-serve, and operational excellence across a large vendor network.

This role partners with cross-functional teams and uses data to shape strategy. The ideal candidate blends fintech operations expertise with AI-driven processes, strong leadership, and a customer-centric culture to scale servicing and transform the vendor