Global Vendor Strategy & Operations Director

Affirm is seeking a senior leader for Director, Vendor Strategy & Operations to guide Affirm's global BPO and vendor operations program. You will own vendor strategy, performance, and outcomes across the servicing network, focusing on customer experience, compliance, and cost-to-serve.

The role leads Vendor Managers and In-Country Vendor Managers, partnering with cross-functional teams to shape the future of Affirm's servicing network and customer-centric culture.