Affirm is seeking a senior leader to join our global operations team as Director, Vendor Strategy & Operations, overseeing Affirm's global BPO and vendor operations program at scale across a complex vendor network.
The role owns vendor strategy, performance, and outcomes—customer experience, compliance, operational excellence, resiliency, and cost-to-serve—while partnering with product, engineering, and operations to reinvent servicing with AI and human call-center culture.
#J-18808-LjbffrGlobal Vendor Ops & AI Strategy Director in richmond at Unknown Company
This position is listed as full time and onsite.