A leading software company is looking for a Manager of Tier I Support to oversee their global support team. This role involves improving customer satisfaction metrics, managing daily operations, and fostering a culture of accountability. The ideal candidate will have 2+ years of experience in a SaaS environment and exceptional communication skills. Competitive benefits including health insurance and open PTO are offered.
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Global Tier I Support Manager - SaaS CX Leader in georgia at Unknown Company
This position is listed as full time and onsite.