Ford is seeking a Software Escalation Supervisor to lead three sub-teams (DSSH, SVT, NA Triage) and drive software-related issue resolution for dealership service tools. The role emphasizes cross-functional leadership and proactive problem-solving to improve service delivery.
You will mentor a global team, coordinate with Product Development and Field Service Engineers, and establish metrics to track performance and data quality. Hybrid onsite work is required.
#J-18808-LjbffrGlobal Software Escalation Lead - Data Quality in allen park at Unknown Company
This position is listed as full time and hybrid.