Capital One is seeking a Head of Servicing to lead their customer support strategy in McLean, VA. This pivotal role requires extensive experience in customer success and operational leadership, driving strategic improvements and enhancing customer experiences.
The ideal candidate will possess strong analytical skills, be comfortable with technology, and have a proven track record in managing large teams and processes. A Bachelor's degree is required; an MBA is preferred.
The salary range for this position is $229,700 - $262,100, with additional performance-based incentives.
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