Steris Corporation is hiring a Senior Manager, Service Desk to lead the global service desk and ensure world-class customer support in a complex IT environment. The role requires strong ITIL/ITSM expertise and experience managing a large, global team, with focus on outages, major incidents, and service improvements.
The position is onsite in Mentor, Ohio five days a week and offers opportunities to influence IT strategy and service delivery across the organization.
#J-18808-LjbffrGlobal Service Desk Leader — ITSM & ITIL Excellence in mentor at Unknown Company
This position is listed as full time and onsite.