ComPsych Corporation is seeking a Senior Workforce Manager to lead global, 24/7 workforce forecasting and staffing for a fully remote clinical staff. You will oversee scheduling, adherence, and payroll operations, while configuring Genesys Cloud WFM/WEM and routing with technical collaboration across IT and Operations.
The role requires 5+ years in multi-channel contact centers, 3+ years of supervisory experience, and strong analytical, leadership, and Excel skills.
#J-18808-LjbffrGlobal Remote Workforce Forecasting Lead in northern at Unknown Company
This position is listed as full time and able to be worked remotely.