ParcelHero is expanding internationally and seeks an experienced Customer Service Manager to lead a 50-strong remote team, elevate the customer experience, and align across CX and QA as we scale into the US and Europe.
You will drive service quality metrics, coordinate with marketing, product and technology, and introduce automation initiatives, training, and self-service content to support both consumer and business customers.
#J-18808-LjbffrGlobal Remote Customer Service Manager in town of greece at Unknown Company
This position is listed as full time and able to be worked remotely.