Bosch Service Solutions is seeking a QCC Group Leader to oversee the global quality and training framework across delivery sites. This fully onsite role in Fort Lauderdale, FL ensures harmonized standards and a uniform brand experience.
The ideal candidate will lead curriculum design, calibration sessions, and QA tooling migrations, translating data into actionable improvements for agent performance and customer outcomes.
#J-18808-LjbffrGlobal QA & Training Governance Lead in fort lauderdale at Unknown Company
This position is listed as full time and onsite.