Uber Technologies Inc. in New York is seeking a Global Membership Program Leader to own the subscriber support journey, spanning policy optimization, experience design, AI/automation, and upstream defect reduction.
You will lead two S4 Pillar Leads and partner with the Global Head of Membership & Loyalty to translate commercial strategy into high-value CX initiatives. Collaborating with Product and Tech, you will convert member friction into funded requirements, oversee global policy and
#J-18808-LjbffrGlobal Membership CX Leader — Policy, AI & Growth in new york at Unknown Company
This position is listed as full time and onsite.