Job TitleJob DescriptionDivision: HeadquartersProject Location(s): New York, NY 10001 USAMinimum Years Experience: 3Travel Involved: 10-20%Job Type: RegularJob Classification: ExperiencedEducation: Bachelors DegreeJob Family: Human ResourcesCompensation: Salaried ExemptQualifications:Bachelor's degree in Information Technology, Business, HR, or related field (or equivalent experience)3–5 years of experience administering LMS and/or knowledge management systemsHands-on experience administering enterprise LMS platforms; direct experience with Absorb LMS strongly preferred, including course configuration, reporting, user management, and system optimizationExperience supporting knowledge or content management systems (e.g., SharePoint, Confluence, or similar platforms) preferredFamiliarity with learning content standards and technologies including SCORM, xAPI, and AICCExperience supporting global users across multiple regions and time zonesKnowledge of enterprise system integrations including SSO, APIs, HRIS connections, and collaboration platformsExperience supporting system upgrades, testing, migrations, and platform enhancements preferredExperience developing and maintaining taxonomy, metadata, naming conventions, and content governance frameworks preferredExperience generating reports, dashboards, and analyzing system utilization and engagement metrics preferredFamiliarity with analytics and reporting tools (e.g., Power BI, Tableau, or similar) preferredFamiliarity with multilingual platforms and localization strategies preferred; proficiency in Castilian Spanish (written and spoken) strongly preferred to support global collaboration with Spanish operating companiesUnderstanding of change management practices and user adoption strategies preferredDemonstrated ability to manage multiple priorities, intake requests, and deliver timely solutions in a fast-paced environmentStrong troubleshooting, organizational, analytical, and data management capabilitiesStrong attention to detail with demonstrated ability to maintain content quality, governance standards, and system integrityCustomer-focused mindset with strong end-user support and relationship management skillsEffective verbal and written communication skills with the ability to collaborate across employee levels, functions, and geographiesAbility to balance global standardization with regional and business-specific needsDemonstrated process orientation with a continuous improvement mindsetAbility to work independently, adapt to changing priorities, and take on additional responsibilities as business needs evolveRelevant certifications (e.g., Absorb LMS, ITIL, Microsoft, or similar) preferredAbility to travel up to 20% of the time, including international travel, as requiredPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile and the employee occasionally travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud.
The employee is required to work in compliance with company safety policies, procedures, and applicable laws.Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.