FullStack is seeking a hands-on Delivery Manager to own enterprise application support for a global R&D IT organization. This role spans three connected workstreams: L1 service desk, L2 specialists, and a backlog of minor enhancements, integrated with the client’s existing support model.
You will own the client relationship from executive sponsor to line managers, manage engagement P&L and SOW compliance, supervise staffing, coverage, and retention, and lead weekly service reviews to align
#J-18808-LjbffrGlobal IT Service Delivery Manager in madison at Unknown Company
This position is listed as full time and onsite.