A global insurance and investment organization is seeking a Senior Director, Global Service Delivery to lead their enterprise-wide IT support and service management. Responsibilities include building global Help Desk operations, improving service quality, and ensuring compliance with industry standards. The role demands a strategic leader with over 12 years of experience in IT services, advanced ITIL certification, and expertise in platforms like ServiceNow and Freshworks. This is a pivotal position to drive transformation in a highly regulated environment.
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Global IT Service Delivery Director in new york at Unknown Company
This position is listed as full time and onsite.