Phocas Ltd is seeking a Head of Customer Success to own GRR and CSQLs across UK, Australia, and the US. You will design scalable CS methodologies, develop future leaders, and build cross-functional trust to make retention a company-wide priority.
This leadership role requires strategic vision and operational rigor, with a focus on adoption, health scoring, risk management, and proactive customer engagement to maximize value and renewals.
#J-18808-LjbffrGlobal Head of Customer Success Retention & Growth (Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.